Terms & Conditions

2. Products and Pricing

We make every effort to ensure that product descriptions, images, and prices are accurate. However, colors and product appearance may vary slightly depending on your device or screen settings.

Prices and product availability may change without prior notice. We reserve the right to correct errors and discontinue products when necessary.

3. Orders and Payments

By placing an order, you agree to provide accurate and complete information.

Orders are subject to availability and payment confirmation. We reserve the right to cancel orders in cases of suspected fraud, incorrect pricing, unavailable products, or other legitimate circumstances.

If your order is canceled after payment, any applicable refund will be processed according to our Refund Policy and applicable law.

4. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information. Additional charges may apply if a delivery must be reshipped due to incorrect information, where permitted by law.

5. Returns and Refunds

Our Refund Policy explains the conditions and procedures for requesting returns and refunds.

Please review this policy before making a purchase. All returns and refunds are subject to the applicable policy and consumer protection laws.

Nothing in these Terms limits any mandatory rights you may have under applicable law.

6. Product Use and Safety

Please read product descriptions, instructions, ingredients, and safety warnings before using any product.

Individual results may vary, particularly for beauty, skincare, and wellness products. Product information on our website is provided for general informational purposes and is not a substitute for professional medical advice.

Discontinue use if you experience an adverse reaction and seek medical advice when appropriate.

7. Intellectual Property

All website content, including logos, text, images, graphics, and product descriptions, is owned by or licensed to TheLunavelle or the respective rights holders.

You may not copy, reproduce, distribute, or use our content for commercial purposes without appropriate authorization.

8. Website Use

You agree not to use our website for unlawful activities, fraudulent transactions, unauthorized access, or any activity that may interfere with its operation or security.

We reserve the right to restrict access when necessary to protect our customers, website, and business, subject to applicable law.

9. Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, or other functions.

These services may be subject to their own terms and privacy policies. We encourage you to review those policies when using third-party services.

10. Limitation of Liability

We strive to provide a reliable shopping experience and accurate product information. However, we cannot guarantee uninterrupted website availability or that all website content will always be error-free.

To the extent permitted by law, TheLunavelle is not liable for indirect losses arising from the use of our website.

Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.

11. Privacy

We handle personal information in accordance with our Privacy Policy and applicable data protection laws.

Please review our Privacy Policy to understand how your information is collected, used, and protected.

12. Governing Law

These Terms are subject to applicable laws and regulations. Nothing in this section removes any mandatory consumer protections or legal rights applicable to your purchase.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us through the contact page on our website.

Thank you for shopping with TheLunavelle!